PRIVACY POLICY

This privacy policy discloses privacy practices for https://www.teaandchocolatefestival.com/ and sets out how The Tea & Chocolate Festival uses and protects any information that you give when you use this website. This privacy policy applies solely to information collected by this web site and The Tea & Chocolate Festival may change this policy in the future.

What personal information do we collect from the people that visit our website?

When using our site, as appropriate, you may be asked to enter:

  • Your name
  • Your email address
  • Your mailing address
  • Your phone number
  • Other details required at the time

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (email or phone inquiries)

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Transport Layer Security (TLS) technology. You can verify this by looking for a closed lock icon, or looking for “https” in the address bar of the web page.

Any financial transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.